MEd, 2017 Ashley Jordan is the Director of Customer Success at Docebo, a cloud-based learning management system (LMS) designed for enterprises to create, manage, and deliver training to employees, partners, and customers. Jordan first joined Docebo in 2017 as a customer success manager and has worked numerous roles including senior customer experience manager, enterprise CX manager for North America, customer solutions Consulting manager, and senior manager for customer success. Ashley earned a M.Ed. in Higher Education from the Institute of Higher Education. While at IHE, she worked as a graduate assistant for UGA’s Center for Teaching and Learning. She collaborated with the Coordinator of Assessment and Faculty Services to support faculty in performing student learning outcomes assessment within their academic programs. She is a Foreign Language and Area Studies scholarship recipient for the 2016-2017 academic year. Ashley earned a Bachelor of Arts in Spanish with a minor in Portuguese from the University of Georgia in 2012. She was a FIPSE (Fund for the Improvement of Post-Secondary Education) grant recipient in 2011 and collaborated on an international research project involving open educational resources at the University of Campinas in Brazil. Before joining the Institute of Higher Education, Ashley taught English in Vigo, Spain. Her research interests incorporate international education, philosophy, and gender studies.
